Kingdom Casino Terms and Conditions
These Terms and Conditions set out the rules that govern use of the Kingdom platform. They explain the relationship between us and our users, including account responsibilities, eligibility, and how we handle promotions, payments and disputes. By registering or using our services you accept these terms and agree to comply with any reasonable verification or security checks we request.
Account responsibilities
Account holders are responsible for keeping their login details secure and for any activity that occurs under their account. We permit one account per person, household and payment method. You must not share accounts, create multiple accounts, or allow others to access your account. If you believe your account has been compromised you must notify us immediately using the in-site support channels.
Eligibility requirements
To register and play you must be of legal gambling age in your jurisdiction (minimum 18 in the United Kingdom) and not otherwise excluded from gambling. You must provide accurate personal information and supporting documents when requested for identity and address verification. Use of VPNs or false information to bypass geographic or regulatory restrictions is prohibited and may result in account suspension and forfeiture of funds.
Acceptable platform use
Our services are provided for lawful, personal entertainment only. Prohibited activity includes collusion, fraud, money-laundering, bonus abuse, arbitrage and any attempt to manipulate outcomes or system integrity. Commercial or automated use is not allowed unless expressly authorised. We reserve the right to monitor activity, restrict features and close accounts where misuse is detected.
General bonus and promotion rules
Promotions, bonus balances and free spins are subject to specific terms that apply in addition to these general rules. Bonuses may carry wagering requirements, maximum bet limits while wagering is active and game contribution restrictions. Only one bonus offer may be active at a time unless a promotion states otherwise. We may exclude certain payment methods from promotions and we reserve the right to reclaim or cancel bonuses and related winnings where abuse or error is identified.
Deposits and withdrawals
We accept a range of payment methods for deposits and withdrawals. Minimum and maximum amounts, processing times and any third-party fees depend on the method chosen and may vary by country. Withdrawals are subject to verification and anti-money-laundering checks. We will not process withdrawal requests until any required KYC documents are provided and cleared. Where applicable, we may apply limits to withdrawals and stagger large payments until verification is complete.
Verification and account limits
We may request identity documents, proof of address and proof of ownership of payment methods. You can set personal deposit limits, time-outs or self-exclusion through your account settings or by contacting support. We may impose additional limits for risk management or regulatory reasons.
Dispute resolution
If you have a complaint you should contact customer support in the first instance. We aim to resolve disputes promptly and fairly and may request additional information to investigate. Where a resolution cannot be reached through our complaints process, further options may be available under applicable law or through independent dispute resolution schemes where relevant.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Changes will be published on the site and, where appropriate, notified to active account holders. Continued use of the service after changes are published constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account following the site procedure.