Player Privacy Policy
This Privacy Policy explains how Kingdom collects, uses and protects the personal information you provide when you use our website, apps and services. We take your privacy seriously and set out below the types of data we collect, why we use it and how you can manage your information.
Types of data we collect
Personal data
When you register an account with Kingdom we collect personal details such as your name, date of birth, email address, telephone number and postal address. We also collect identification documents where required for verification and anti-money-laundering checks.
Technical data
We record technical information about your device and connection, including IP address, browser and operating system, device identifiers, geographic region and log data. This helps us keep the service secure and working smoothly on mobile and desktop.
Transactional data
Transactional records include deposits, withdrawals, wagers, game history and payment method details. We store this information to process transactions, manage your account and meet our legal and regulatory obligations.
Other information
We may also collect communications you send to us, support enquiries and preferences you set for marketing and product updates.
Use of information
We use your data to operate your account, process payments, verify identity, prevent fraud, provide customer support and comply with legal obligations. We also use anonymised data for analytics and service improvement. Where you consent, we may send marketing communications and promotional offers, and you can withdraw that consent at any time.
Data protection practices
We protect personal data using industry-standard technical and organisational measures, including encryption of data in transit, access controls and regular security reviews. Access to personal data is limited to employees and service providers who need it to perform their duties.
Cookies and tracking technologies
Kingdom uses cookies and similar technologies to remember preferences, support secure logins, measure site performance and deliver relevant content. Some cookies are essential for the site to function, while others are used for analytics and marketing. You can manage cookie settings in your browser or via the cookie controls on the site.
User rights
You have rights over your personal data, including the right to access, correct, restrict processing, object to certain uses and request deletion. You may also request a copy of your data in a commonly used, machine-readable format where applicable.
Access, correction and deletion
You can review and update much of your account information through your Kingdom account settings. To request access, correction or deletion of other personal data, contact us at [email protected]. For security reasons we may need to verify your identity before fulfilling requests. We will handle requests in line with applicable law.
Information sharing and third parties
We share personal data with trusted third parties to provide services, for example payment processors, identity verification providers, customer support platforms and analytics vendors. We may also disclose data when required by law or to prevent fraud. We do not sell your personal data to third parties for direct marketing.
Privacy policy updates
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. We will post the revised policy on the site and, where appropriate, notify you of significant changes. If you have questions about this policy, please contact [email protected].